Account Manager (NY)

At Doing Things, our process is unique, but our purpose is clear. We connect consumers across the world through humor and happiness. Doing Things is responsible for the funniest, most shareable, and culturally relevant memes and video content on the Internet. The company is making ordinary life relatable, humorous and entertaining through a portfolio that includes some of the most popular brands built on Instagram, including Middle Class Fancy, Shithead Steve, Overheard, Recess Therapy, Bob Does Sports and Animals Doing Things, among others. Through its IP, Doing Things fuels consumer products, branded content, video licensing, publishing and original entertainment across digital and linear TV.

Founded in 2017, Doing Things touts more than 35+ unique brands and delivers more than 100 pieces of original and curated content daily to an audience of more than 80 million followers across Instagram, Facebook, TikTok, YouTube and Snap. This includes the company’s fast-growing direct-to-consumer products business, featuring comedic apparel and accessories based on what’s trending, as well as our Breezy golf apparel line.

Today, Doing Things is looking to expand its team as we extend our reach to bring smiles to millions of new community members across the globe.

Job Description:

We are seeking an empathetic, solutions-oriented Account Manager to join our team and support the Brand Partnerships team with their growing list of clients. As the Account Manager, you will be a key contributor to the Account Management team and will be responsible for the successful creation and execution of ad campaigns ultimately ensuring 100% delivery of all programs assigned. 

You will have the opportunity to partner with almost every department at Doing Things, from our Creative Team, to Sales, Finance, Merch, Shows, and Rights Management teams and you will ensure that each campaign is impactful, and organized. You will play a critical role in inter-departmental collaboration and building long-term, strong client relationships. You are professional, polished and articulate, with superior organization and communication abilities.

This is a hybrid position in New York City.

Responsibilities:

• Excellent, empathetic, and solutions-oriented communication is essential, both internally and externally
• Own the full account management process, from pre- to post-sale, while contributing to a positive, collaborative team culture with levity, humor, and professionalism
• Thrives in a high-growth, fast-paced environment and balances independent work with collaboration

Pre-Sale

• Partner with Sellers and Creative on the full pre-sale process — from synthesizing RFPs to developing innovative, cohesive proposals that leverage DT ad products
• Build media plans in Excel that are rooted in strategy based on performance trends, past campaign results and KPIs
• Develop turnkey proposal decks that distill brainstorm outputs into a clear, compelling story rooted in the DT solution 
• Support the Sales team by providing materials and insights that highlight the Post-Sale process, demonstrating how campaigns are executed and brought to life

Post-Sale

• Lead all post-sale client communication by establishing, growing, and maintaining strong relationships with client partners
• Guide clients through smooth campaign kickoffs and into creative production with clarity and confidence
• Demonstrate exceptional detail orientation, proactivity, and strategic thinking in both client and internal communication — understanding each step of the path so cross-functional partners can execute seamlessly
• Partner cross-functionally with Sales, Creative, and other teams throughout every phase of the campaign lifecycle—serving as the connective tissue across teams, identifying blockers early, and proactively driving solutions forward while fostering strong relationships 
• Coordinate all aspects of creative production, including requesting new assets, relaying client feedback, and aggregating deliverables for review/approval
• Manage all content delivery to the client, ensuring every asset is reviewed, greenlit, and ready for launch by the flight start
• Continuously monitor campaign performance and pacing, providing clients with thoughtful and actionable optimization recommendations
• Translate performance into clear visuals and materials with relevant context, enabling clients to understand partnership value relative to company and industry benchmarks
• Turn campaign learnings into actionable insights, acting as a consultative partner to clients
• Ensure full delivery and wrap-up of media programs, including actualization and reconciliation
• Maintain up-to-date, accurate internal documents and sheets with clean reporting across your full portfolio of programs
• Uphold and evolve internal workflows, templates, and documentation with leadership to increase efficiency and client satisfaction—identifying recurring challenges across campaigns and proposing scalable fixes
• Surface opportunities for incremental spend, renewals, and long-term partnerships based on performance trends and client goals

Qualifications: 

• 3.5+ years of experience managing campaigns within a media company, agency, or similar environment
• Highly organized and detail-oriented, with strong time management skills; able to juggle multiple projects with clarity and consistency
• Adaptable and composed under pressure, comfortable navigating ambiguity and fast-changing environments
  Strong interpersonal skills: thoughtful, patient, resourceful, resilient, self-aware, and able to collaborate effectively across teams
• Deep understanding of the social media landscape, particularly memes, viral content, and platform-native creative
• Exceptional client service skills, with the ability to communicate clearly, concisely, and confidently with internal and external stakeholders
• Proficient in building media plans and developing/presenting client-facing materials
• Familiarity with project management tools such as Asana, G-Suite, and Slack
• Experience with analytics and reporting tools (e.g., Kantar) and comfortable translating performance data into actionable insights
• Experience with Boostr and revenue recognition is a plus

What We Offer:

At Doing Things, you make an immediate impact. Doing Things is a start-up made up of smart, talented and driven people looking for other potential team members with the same attitude of innovation and excellence. We offer incredible opportunities to learn and work on projects that are at the forefront of the internet media landscape and are transforming digital advertising. We offer competitive compensation that includes cutting edge work and the opportunity to join a rapidly growing startup with a proven product. 

The base salary for this position at the time of posting will range from $75,000 to $90,000 USD. Individual compensation varies based on job related factors, including business needs, experience, level of responsibility, and qualifications.

EOE

At Doing Things, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our brands and our community. Doing Things is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Disclaimer 

Doing Things does not interview candidates via email and job offers are only extended after a thorough interview process involving phone and/or video interviews. If you receive a suspicious email regarding a position with Doing Things and/or a job offer, please do not respond. Forward that email to [email protected].